Privacy Policy

At Goode's Custom Garage, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how Goode's Custom Garage ("we," "us," or "our") collects, uses, and shares your personal information when you visit https://goodescustomgarage.com/ (the "website"), contact us, schedule an appointment, or use our automotive services. Our goal is to be transparent and ensure your information is handled responsibly.

By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the website or providing personal information through our online forms or other communication channels.

What Information We Collect

We collect different types of information depending on how you interact with our website and services. These may include:

Identifying Information

We gather personal information that you voluntarily provide, including:

• Name: Used to identify you and communicate with you about your inquiries, appointments, and services.
• Email Address: Used to respond to inquiries, send appointment confirmations, service updates, and other requested communications.
• Phone Number: Used to confirm appointments, send reminders, provide service updates, and respond to customer inquiries.

Website Interactions

We may collect information about how you interact with our website, including your IP address, pages visited, time spent on pages, browser type, device information, and general website usage. This information helps us understand website performance, improve functionality, and provide a better user experience.

Advertisement Interactions

If you view or interact with online advertisements for Goode's Custom Garage, we or our advertising partners may receive information about that interaction. This information may be used to measure advertising performance, understand campaign activity, and improve our marketing efforts.

Social Media Data

If you interact with Goode's Custom Garage through social media platforms such as Facebook or Instagram, those platforms may provide basic information that you have chosen to make available through your account or interaction. The information available to us depends on the platform and your privacy settings.

Information Collected via Forms

When you submit a contact form, service request, quote request, or other online form, we collect the information you provide. This may include your name, email address, phone number, vehicle information, service interest, and message content.

How We Use Your Information

Your information may be used to:

• Provide and coordinate ceramic coating, paint protection film, and paint correction services
• Respond to inquiries, quote requests, and customer service requests
• Schedule appointments and send confirmations, reminders, and service updates
• Process payments and maintain business and service records
• Improve the functionality, performance, and content of our website
• Detect and prevent fraud, abuse, or unauthorized activities
• Comply with applicable legal and regulatory requirements
• Send promotional messages where permitted and, when required, with your consent

Sharing And Disclosure Of Your Information

We take your privacy seriously and do not sell customer personal information as part of our ordinary business operations. We may share information when reasonably necessary to provide services, operate our business, or comply with applicable legal requirements.

Service Providers

We may share information with trusted third-party vendors that help us operate our website and business. These providers may include website hosting companies, appointment scheduling platforms, payment processors, communication services, analytics providers, or other service providers.

These providers may access information as reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

Legal Requirements

We may share your information when required or permitted by law or government authorities. This may include responding to subpoenas, court orders, legal proceedings, or other lawful requests.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of Goode's Custom Garage, our customers, or others.

Marketing And Advertising Partners

We may work with advertising and marketing providers, including platforms such as Google Ads or Meta, to measure advertising performance, understand website interactions, or deliver relevant advertisements.

These providers may collect information about your interactions with our website or advertisements through cookies, pixels, or similar technologies. Their collection and use of information is subject to their respective privacy policies and terms.

Business Transfers

If Goode's Custom Garage is involved in a sale, merger, acquisition, reorganization, or transfer of business assets, customer information may be transferred as part of that transaction.

Any such transfer will be handled in accordance with applicable law and the privacy requirements applicable to the information involved.

Text Messaging Compliance

If you provide your phone number and consent to receive text messages from Goode's Custom Garage, we may use your information to send appointment reminders, confirmations, service updates, or other permitted communications.

We do not sell or share text messaging opt-in information or consent with third parties for their own marketing purposes. This information may be shared with service providers that assist us in managing our text messaging or appointment communications.

Cookies And Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our site, maintain security, and measure website performance. These technologies may collect information such as browser type, device information, pages visited, and interactions with the website.

You can control or restrict cookies through your browser settings at any time. Disabling certain cookies may affect the functionality or performance of parts of the website.

Third-Party Services And Links

Our website may contain links to third-party websites and services, including manufacturer websites, appointment scheduling platforms, payment services, social media platforms, or other external resources.

We are not responsible for the content, security, privacy practices, or policies of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

Analytics Programs

We may use analytics tools, such as Google Analytics, to understand how visitors use our website. These tools may collect information such as pages visited, time spent on the website, device type, browser information, and other website interaction data.

Analytics information helps us understand website performance, improve our content and services, and evaluate how visitors interact with our website. The information collected depends on the analytics tools implemented on our website.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If we learn that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete that information.

Changes To This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our business practices, website functionality, services, or applicable legal requirements. Any updates will be posted on this page with a revised effective date.

We recommend checking this page periodically to stay informed about how we collect, use, and protect personal information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: